I have been extremely happy with the service we have received from you. We usually advice our relocating clients they need to allow 7 – 10 working days from the date they select a rental property to the date they can move in – this is to allow for the agents and our administration to be completed. We first new that our client had selected this property on the 23 June, yet by the 27th June all the administration was complete – this is a fantastic turn around time. Many agents have difficulties or issues with the Cartus process, and they may not necessarily be familiar with how a relocation company play a part in the relocating employees/tenancy arrangements – you have been very accommodating to our requests for completed paperwork, specific forms, specific invoicing requests etc., and the whole process has run smoothly from start to finish – and we are still 4 days away from the tenancy start date!
Senior Client Services Consultant
Having been a client for a few years now I would like to take the opportunity to express my thanks and gratitude to Donna & The Team at Crabb Curtis. It is certainly a welcome pleasure to be dealing with totally professional and dedicated people. A special thank you to Claire Stevens who has always been very helpful and efficient when dealing with any issues. I could not ask for a better service and would give my recommendations to anyone.
I approached Crabb Curtis more than 8 years ago to enquire about them becoming my Letting Agent. I was delighted with the response which I received from the company at that time, and have been a client ever since. They look after several properties for me and, at all times have been totally professional in their dealings. They have always kept me informed when tenancies are to be renewed and have consistently found first class tenants for my properties. If any problem arises, it is dealt with extremely speedily and to a high standard by trade’s people used by Crabb Curtis. I would not hesitate to recommend the company – and its charming staff – to anyone thinking of using a Rental Agent for their property.
'I have been totally delighted with excellent service provided by all the team in Leamington with handling a tenancy together with sale of a property. I hope any future properties will be sourced and managed by Crabb Curtis
Paul & Oliver were both really helpful & I really valued that input, being new to the process. A second valuation discussion would have helped to ensure the price we put Leam Terrace on for was a sensible price point and in supporting our final negotiations.
This company has been working with Crabb Curtis for a number of years now and we are always very happy with the service we get from Claire and her team. Claire has a very pro-active, practical and – most importantly for landlords and tenants alike – honest approach to letting our properties. As a result we have always found ourselves with really good tenants.
Coming to the end or our 12 year long stay at Clarendon Square I feel I must write to express our delight with Crabb Curtis during our long tenancy. We have found your organisation and staff very professional and friendly throughout, taking care to look after our landlord’s interests equally making sure our needs were cared for quickly and discretely ensuring the property remained in good order throughout, this made our time here very pleasant. We were particularly pleased in the manner the annual services were arranged especially to meet our exacting requirements. Should we ever have the pleasure of owning a property to rent we wouldn’t hesitate to choose Crabb Curtis as our managing agent.
Mrs and Mrs W
I appreciate the care that Crabb Curtis and their team of proffesionals have taken in managing the letting and maintenance of my home in Leamington for almost 10 years. They were recommended to me by another agent as being The Best! And they have been.
We have used Crabb Curtis for many years to manage our properties and have always found that they provide an excellent service in finding tenants, collecting rents and resolving any maintenance issues. We would highly recommend them to prospective landlords.
Crabb Curtis has been a pleasure to deal with. They have been very prompt in replying to my queries and for any issues to be corrected. They do everything that I expect an estate agent to do and they do it well.
Oliver kept me up to date weekly and was a pleasant to talk with. It sounded as if he enjoys his job. He is an asset to the company. Excellent meeting for valuation of property. Correct advice for the sale price. Regular contact was encouraging and I knew “something” was happening and I was not left in the dark worrying. Service I had was excellent, just keep on keeping on! As a client, I felt that it was important to be treated as a friend not just a number. I had excellent treatment and I was surprised at the speed of the sale. Thank you.
Crabb Curtis kept us informed of the purchase at all times. The team were very helpful over the telephone. and quick to inform us that the property we were interested in was back on the market. No problems during the purchase.
Mr S & Miss G
I have been renting a property for nearly 5 years through Crabb Curtis and have nothing but good things to say. They are extremely helpful and professional with regards to any requests or issues with maintaining/fixing anything in the property and are a pleasure to deal with.
Oliver’s communication was excellent. Good rapport with Paul in the early stages. Very easy to deal with.
Crabb Curtis helped every step of the way. Team members were amazing and kept me updated at all times. Great service.
Crabb Curtis has been managing my property in Leamington for me for over 10 years. They have an excellent team, dealing professionally and promptly with all letting issues, finding tenants, inspecting properties and arranging repairs to be undertaken. The service is first rate, and I have never considered using another letting agent.
Oliver Jones was always very professional, polite & helpful.